The Mexican restaurant chain has 11 sites across London and Manchester and this will be its first restaurant in Birmingham.
The service, which initially launched in July 2018 in combination with EPOS partner, Centegra and Loyalty solution provider, Swipii, now serves all 12 sites. Through the digital ordering service, guests will be able to pre-order from the restaurant’s vibrant, fresh and authentic Mexican fare, collecting it upon arrival. Orders placed via the restaurant’s new mobile app or web ordering page will be sent directly to Chilango’s EPOS, meaning it can manage remote orders and keep all financial data in one place without the need to reconcile online payments with in-store transactions.
Dan Houghton, Co-founder of Chilango, comments: “The Chilango brand is strong, colourful and modern, it was vital to us when building our new, digital services that we retained the character our guests know and love. We have seen great success since launching the service last year and can’t wait to launch it in our new restaurant in Birmingham.”
Nick Hucker, CEO of Preoday, adds: “It’s been a pleasure working with Chilango powering their digital ordering service, we are delighted to be part of their growing success as they fast become an ever-increasing chain sitting alongside some of the world’s most successful quick-service restaurants.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.