Flamboree, a fast-casual food concept in Shoreditch, London, has launched a click and collect service with the adoption of new EPOS and digital ordering technologies. The respective solutions, provided by Centegra and Preoday, will enhance the restaurant’s personalised guest service and experience.
The newly open site offers a menu specialising in tarte flambee, a dish that originates in Alsace in eastern France. Through the digital ordering service, guests will be able to pre-order from the vibrant and authentic menu, collecting it upon arrival. Orders placed via the restaurant’s new mobile app or web ordering page will be sent directly to the EPOS, meaning it can manage remote orders and keep all financial data in one place without the need to reconcile online payments with in-store transactions. Customers can pre-order via the Flamboree website or through the new Flamboree app, available on Google Play and the App Store.
Neil Witney, owner, Flamboree, says: “We have big ambitions at Flamboree and look forward to rolling out our new digital ordering service to customers. Preoday is the ideal technology partner for us; we love that the platform is white-label and are particularly happy that it integrates with our EPOS, Centegra. It’s making the whole process wonderfully smooth and simple.”
Nick Hucker, CEO of Preoday, comments: “We are thrilled to be working with Flamboree, a new vibrant brand with great ambition. We are glad to be a part of its onward journey, working closely with Centegra to help it extend its service offering and taking the guest experience to new heights.”
Tom Bell, CEO of Centegra, adds: “Preoday has been a long-standing valued partner and fully embedded into the Centegra + Restaurant Management Platform, so we are delighted to keep adding new and exciting brands like Flamboree. The whole project shows the value of integrating at a platform level, giving seamless simplicity for the customer.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.