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3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

Worldpay is a leader in global payments and we are proud to have been selected as their partner to provide an integrated online ordering and mobile payment solution to its 400,000 clients worldwide. Mobile and online ordering is fast becoming a critical businesses component for many companies.

Mobile technology is disrupting industries at a rapid pace and the hospitality sector is greatly affected as consumers desire the convenience of choosing and paying for food and drink from their phones. However, rather than seeing this as a consumer-driven trend, businesses should approach e-commerce as an opportunity for transformation.

Here are three ways flexible integrated mobile ordering and mobile payment solutions help businesses.

The insight to transform businesses:

When mobile and online ordering technology and mobile and online payments are working together seamlessly, the business has improved access to and a more rounded view of the customer data that helps them better understand and serve customers. Rich data analysis will help them make decisions about the direction of the company and see the immediate feedback from customers as they react to these changes.

From a loyalty perspective, the gathering of customer data enables businesses to create effective loyalty schemes and engage in targeted marketing efforts aimed at the individual customer.

Better operational efficiency:

As new mobile and online channels grow, hospitality businesses need to rethink their operations, equipment and facilities so that they are optimised to absorb increased order volumes.

Unified workflows for order processing and payment processing helps avoid complications, helps operational efficiency, improves stock control, lowers risk and grows margins. When the order information and the payment information are combined in one system, employees have full information to process each order in one convenient place with the assurance of customer payment for each order.

Faster service:

Ultimately, businesses will help themselves by making customers happier. Consumers don’t want to wait in line and they want the same seamless experience that they enjoy when ordering and paying online in other sectors.

Mobile and online ordering streamlines choosing, ordering, and paying so that the only interaction at the counter is picking up the food or drink of choice, or with a delivery agent. The hospitality businesses that can provide their food and drinks with the least waiting will see happier customers and will ultimately grow their business.

Consumers are demanding integrated mobile and online ordering and payment technology, but there is just as much reason for hospitality businesses to be driving this trend. It will help them make customers happier, more loyal and help grow their bottom line.

Please follow the Preoday company LinkedIn page for more of our news.

Other Blog Articles

Fremtiden for restaurationsbranchen: Virksomheder forvandles gennem integreret e-handel systemer

Fremtiden for restaurationsbranchen: Virksomheder forvandles gennem integreret e-handel systemer

Fremtiden for restaurationsbranchen: Virksomheder forvandles gennem integreret e-handel systemer

Mobil-teknologi ‘forstyrrer’ industrien, og restaurationsbranchen er yderst påvirket af mobil-teknologien. Kunderne vil gøre hverdagen enkel og bekvemmelig. Dette opnår de, når de betaler mad og drikke via telefonen. Virksomheder bør se det store behov for teknologiske løsninger som en mulighed for at udvikle og omdanne virksomheden, i stedet for at prøve at kæmpe imod forbrugernes behov.

Her er tre måder hvorpå en fleksibel integreret mobil løsning for bestilling og betaling vil hjælpe din virksomhed.

1. Indsigt som kan udvikle virksomheden

Når mobil og online bestilling integreres i en teknologisk løsning, vil virksomheden få en stor mængde kundedata. Dette gør det muligt for virksomheden at forstå, og møde kundernes forventninger. Kundedata gør det lettere at tage de rigtigt beslutninger angående virksomhedens fremtid, og det viser samtidigt kundernes umiddelbare reaktioner.

I forhold til belønning af loyale kunder, vil indsamlingen af data gøre det langt lettere at opstille kampagner, lave målrettet marketing og nå de forskellige kundegrupper på en hensigtsmæssig måde

2. Optimeret operationalisering

Restaurationsbranchen bør gentænke deres operationalisering, udstyr og andre faciliteter, i takt med at brugen af mobil og online løsninger vokser, og ordrene de modtager øges.

Strømlinet systemer til at modtage ordrer hjælper denne proces, så man undgår komplikationer, som for eksempel at varer udgår fra lager. Når ordrer og betaling er samlet i ét system er det væsentligt lettere for ansatte at behandle bestillingerne, og betalingerne.

3. Hurtigere service

Sidst, men ikke mindst, hjælper virksomheder dem selv med at sikre glade og tilfredse kunder. Kunderne vil ikke vente i kø. De vil have den samme lette og hurtige betjening som andre steder, hvor dem bestiller og betaler online.

Mobil og online teknologi gør bestilling, valg af varer og betaling så let som muligt, så det eneste kunden skal gøre er at hente deres mad og drikke, hvis de ikke bestiller levering. Den virksomhed, som sikrer kunderne mindst ventetid, sikrer sig selv de mest tilfredse kunder, og dermed sikrer de at virksomheden vokser.

Kunder forventer mobil og online bestilling og betaling. Men virksomhederne har mindst lige så gode grunde til at forvente dette. For det vil sikre dem gladere og mere loyale kunder, og det kan mærkes på bundlinjen.

Other Blog Articles

3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

Worldpay is a leader in global payments and we are proud to have been selected as their partner to provide an integrated online ordering and mobile payment solution to its 400,000 clients worldwide. Mobile and online ordering is fast becoming a critical businesses component for many companies.

Mobile technology is disrupting industries at a rapid pace and the hospitality sector is greatly affected as consumers desire the convenience of choosing and paying for food and drink from their phones. However, rather than seeing this as a consumer-driven trend, businesses should approach e-commerce as an opportunity for transformation.

Here are three ways flexible integrated mobile ordering and mobile payment solutions help businesses.

The insight to transform businesses:

When mobile and online ordering technology and mobile and online payments are working together seamlessly, the business has improved access to and a more rounded view of the customer data that helps them better understand and serve customers. Rich data analysis will help them make decisions about the direction of the company and see the immediate feedback from customers as they react to these changes.

From a loyalty perspective, the gathering of customer data enables businesses to create effective loyalty schemes and engage in targeted marketing efforts aimed at the individual customer.

Better operational efficiency:

As new mobile and online channels grow, hospitality businesses need to rethink their operations, equipment and facilities so that they are optimised to absorb increased order volumes.

Unified workflows for order processing and payment processing helps avoid complications, helps operational efficiency, improves stock control, lowers risk and grows margins. When the order information and the payment information are combined in one system, employees have full information to process each order in one convenient place with the assurance of customer payment for each order.

Faster service:

Ultimately, businesses will help themselves by making customers happier. Consumers don’t want to wait in line and they want the same seamless experience that they enjoy when ordering and paying online in other sectors.

Mobile and online ordering streamlines choosing, ordering, and paying so that the only interaction at the counter is picking up the food or drink of choice, or with a delivery agent. The hospitality businesses that can provide their food and drinks with the least waiting will see happier customers and will ultimately grow their business.

Consumers are demanding integrated mobile and online ordering and payment technology, but there is just as much reason for hospitality businesses to be driving this trend. It will help them make customers happier, more loyal and help grow their bottom line.

Please follow the Preoday company LinkedIn page for more of our news.

Other Blog Articles

3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

3 ways integrated mobile ordering can help you

Worldpay is a leader in global payments and we are proud to have been selected as their partner to provide an integrated online ordering and mobile payment solution to its 400,000 clients worldwide. Mobile and online ordering is fast becoming a critical businesses component for many companies.

Mobile technology is disrupting industries at a rapid pace and the hospitality sector is greatly affected as consumers desire the convenience of choosing and paying for food and drink from their phones. However, rather than seeing this as a consumer-driven trend, businesses should approach e-commerce as an opportunity for transformation.

Here are three ways flexible integrated mobile ordering and mobile payment solutions help businesses.

The insight to transform businesses:

When mobile and online ordering technology and mobile and online payments are working together seamlessly, the business has improved access to and a more rounded view of the customer data that helps them better understand and serve customers. Rich data analysis will help them make decisions about the direction of the company and see the immediate feedback from customers as they react to these changes.

From a loyalty perspective, the gathering of customer data enables businesses to create effective loyalty schemes and engage in targeted marketing efforts aimed at the individual customer.

Better operational efficiency:

As new mobile and online channels grow, hospitality businesses need to rethink their operations, equipment and facilities so that they are optimised to absorb increased order volumes.

Unified workflows for order processing and payment processing helps avoid complications, helps operational efficiency, improves stock control, lowers risk and grows margins. When the order information and the payment information are combined in one system, employees have full information to process each order in one convenient place with the assurance of customer payment for each order.

Faster service:

Ultimately, businesses will help themselves by making customers happier. Consumers don’t want to wait in line and they want the same seamless experience that they enjoy when ordering and paying online in other sectors.

Mobile and online ordering streamlines choosing, ordering, and paying so that the only interaction at the counter is picking up the food or drink of choice, or with a delivery agent. The hospitality businesses that can provide their food and drinks with the least waiting will see happier customers and will ultimately grow their business.

Consumers are demanding integrated mobile and online ordering and payment technology, but there is just as much reason for hospitality businesses to be driving this trend. It will help them make customers happier, more loyal and help grow their bottom line.

Please follow the Preoday company LinkedIn page for more of our news.

Other Blog Articles

Framtiden för besöksnäringen: Företag förvandlar sig själva genom integrerad e-handel

Framtiden för besöksnäringen: Företag förvandlar sig själva genom integrerad e-handel

Framtiden för besöksnäringen: Företag förvandlar sig själva genom integrerad e-handel

Mobil teknik erövrar industrier i snabb takt och besöksnäringen påverkas i hög grad i och med att konsumenter vill ha bekvämligheten med att välja att betala för mat och dryck med sina telefoner. Men snarare än att se detta som en konsumentdriven trend bör företagen närma sig e-handel som en möjlighet till förändring. Här finns tre sätt på vilka flexibla integrerade mobila beställnings- och betalningslösningar hjälper företag.

  1. Insikten att omvandla företag: När mobil- och online-beställningsteknik och mobil- och online-betalningar samarbetar smidigt får verksamheten ökad tillgång till, och en mer välbalanserad bild av, kunddata som hjälper dem att bättre förstå och betjäna sina kunder. Analys av den rikliga datan kommer att hjälpa dem att fatta beslut om företagets inriktning och ge omedelbar feedback från kunder om hur de reagerar på dessa förändringar.

Från ett lojalitetsperspektiv tillåter insamlingen av kunddata företagen att skapa effektiva lojalitetsprogram och göra riktade marknadsföringsinsatser mot individuella kunder.

  1. Bättre operativ effektivitet: Allt eftersom nya mobil- och onlinekanaler växer behöver företag inom besöksnäringen tänka om sin verksamhet, utrustning och lokaler så att de optimeras för att absorbera ökade ordervolymer.

Enhetliga arbetsflöden för order- och betalningshantering hjälper till att undvika komplikationer, hjälper den operativa effektiviteten, förbättrar lagerkontrollen, minskar risken och ökar marginalerna. När order- och betalningsinformationen kombineras i ett system får de anställda den fullständiga information de behöver för att bearbeta varje beställning på ett och samma ställe, med försäkran om kundens betalning för varje order.

  1. Snabbare service: I slutändan kommer företagen att hjälpa sig själva genom att göra kunderna nöjdare. Konsumenterna vill inte köa och de vill ha samma sömlösa upplevelse som de har när du beställer och betalar på nätet inom andra sektorer.

Mobil- och onlinebeställningar effektiviserar valet, beställningen och betalningen så att den enda interaktion som behövs vid disken är att plocka upp deras valda mat eller dryck, eller ta emot den från en leverantör. Företag inom gästnäringen som kan förse dem med deras mat och dryck med minst väntetid får nöjdare kunder vilket i slutändan kommer att få deras verksamhet att växa.

Konsumenterna efterfrågar integrerade mobil och online-beställnings och -betalningsteknik, men det finns lika mycket skäl för företag inom gästnäringen att vara drivande inom denna trend. Det kommer att hjälpa dem att göra kunderna nöjdare, mer lojala och hjälpa dem att öka sin vinst.

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