Jockey Club Catering is launching the ‘Epsom Downs’ app to allow smartphone users at the Investec Derby Festival at Epsom Downs Racecourse to pre-order beverages at the event.
The ‘Epsom Downs’ app, which has been created by Preoday, is available to download, for free, from the App Store and Google Play. Guests can simply download the ‘Epsom Downs’ app, make their drink selection via their mobile device, order, pay and then pick up refreshments at the designated ‘Click and collect’ location point. Users can pre-order from Wednesday 3rd June.
The ‘Click and collect’ point is conveniently located trackside between the main entrance and the Duchess Stand and will give guests within the Premier and Grandstand Enclosures the ability to use the app throughout the day while maximising the racing action.
The Investec Derby Festival, the highlight of which is The Investec Derby ‘The Greatest Flat Race in the World’, takes place on Friday 5th and Saturday 6th June.
Martina Flood, Jockey Club Catering regional general manager, London, comments: “We are very excited about the launch of this pre-pay app at Epsom Downs. We have been trialling our apps at the Crabbie’s Grand National at Aintree and Sandown Park, and are confident that they play a role in providing a seamless and enjoyable customer experience at a busy raceday. It will be great to offer this service to customers at one more of our racecourses as it means our guests in the enclosures are able to spend more time enjoying races, while we are behind the scenes preparing their orders for collection.”
Andrew White, Chief Executive of Preoday, says; “We are delighted to be able to work with Jockey Club Catering and that they’ve adopted our technology platform to enhance customers’ raceday experience. Preoday is rapidly building a strong reputation at venues for enabling large-scale online food & drink ordering combined with a quality service.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.
