Maroush, the largest Lebanese restaurant chain in London with 16 branches, have once again proven that they are one of the most innovative businesses in the hospitality industry, by launching a new state-of-the-art website, app and web ordering platform.
Thanks to Preoday’s multi-outlet ordering solution, the Lebanese restaurant chain’s loyal customers can now order takeaways or book a table online from their 16 branches at www.maroush.com. Additionally they can view each Lebanese restaurant’s dedicated webpage, which includes images, reviews and blog posts.
Maroush will also soon launch their own mobile app available in the App Store and Google Play. Customers will be able to see all of Maroush’s Lebanese restaurants and order directly. They can also book a table and order for collection, as well as view additional information about each restaurant.
Bassel Al-Ghouch Head of Operations & Business Development at Maroush says, ‘We are very excited to be launching a new web and mobile ordering platform for Maroush. Maroush already have a strong following with Just Eat and Deliveroo, so it made sense that our loyal customers could order with us online directly. It was the flexibility of Preoday’s platform and their commission-free formula that made them the obvious choice. We look forward to seeing how we can get even closer to our customers with this new platform.’
Andrew White, CEO of Preoday says, ‘Maroush fully realise the importance of dealing directly with customers in a new online world. It creates long-lasting loyalty, strengthens their strong and successful brand and allows for superior customer service. We are delighted to have been chosen to work with them to deliver the all-encompassing solution they were looking for.’
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.