Customers can order from the website or through the app available from the App Store or Google Play, with food available for click and collect or delivery. The restaurant, although perfect for couples and small groups, is known as the place to celebrate birthdays (with its famous “Birthday Hat”) retirements, graduations and really any occasion that needs marking in a very special way.
Hussein Farahi, Managing Director, Lucianos, comments, “Luciano’s has always prided itself on good Italian food, available at reasonable prices, all served in an atmosphere found nowhere else. Now we’re excited about giving them an improved customer experience by making it even more convenient for them to order, through whatever device they want.”
Nick Hucker, CEO of Preoday, adds, “Locally-beloved restaurants like Luciano’s are the heart-blood of the UK’s cities and we’re pleased to be able to offer their customers an improved experience through digital ordering. We look forward to the restaurant learning more about their customers through the data available and serving them even better.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.