QReservations, powered by Cunninghams EPOS Group has integrated with QikServe’s Preoday platform to bring a formidable combination of reservation, ordering and payment software to the hospitality industry.
Unlike other products within the market, the operator will pay zero commission on any of the reservations or orders placed through the platform.
An end-to-end solution, the platform grants customers complete control over their hospitality journey. Through the app, white labelled to the operator brand, users make a reservation, pre-pick their table number and browse the menu. Once on-site they use the app to place an order for table delivery and pay, all without leaving their seat.
Options when making a reservation include time, date, table size and deposit payments. The customers’ details, once entered in the system, can be used for the government track and trace system should another customer’s health cause it to be activated.
Steve Hawkins, Director of Alliances at QikServe comments: “We want to make service as smooth as possible for operators, increasing on-site productivity and boosting revenues for the long-term. Part of this is optimising the customer experience; never before has getting that spot-on been so important. Food operators must find the perfect balance between offering a safe, contactless service while capturing the atmosphere, and offering the enjoyment their customers expected before lockdown. Teaming our ordering software with QReservations simplifies this challenge, meeting the needs of the customer and the operator at once.”
Richard Vickers, Cunninghams EPOS Group, adds: “We formed a partnership with QikServe late last year, integrating our EPOS technology with its Preoday platform. Since then, we realised the benefit of bringing QReservations into that combination. The result is a feature-rich but straightforward system that operators can use to manage customers at the beginning, middle and end of their journey. We’re confident of the positive impact it will have for businesses seeking to simplify a complicated time.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.