Today, Royal Ravintolat, a Finnish dining chain of 35 high-class restaurants has launched a pre-ordering pilot at Ravintola Teatteri in Helsinki. One of the most coveted terraces in Helsinki, the restaurant includes a grill, theatre bar, the Kellobaari lounge, a club, a wine bar and deli.
The restaurant is launching two services – Pre-Party and After-Party. Pre-Party will allow pre-show diners to pre-order their food and drink so they don’t have to waste their precious time finding a table and choosing what they’d like to order. They will automatically be allocated a table in the Teatteribaari (bar) area when they order.
The After-Party allows customers to pre-order food and drinks, entry to the Teatteri Klubi (nightclub) and also to get access to app-exclusive discounts. The app containing both services is available in the App Store and Google Play.
Pekka Tyynilä General Manager at Ravintola Teatteri, said, ‘We are very excited to be the first to launch such an innovative service in Helsinki. Ravintola Teatteri always aim to give our customers the best service possible and allowing them to pre-order their food and drink for the restaurant and club made total sense. The support we received from the Ticketmaster and Preoday team was also vital for helping us expand in this new mobile territory. We look forward to offering more new services like these and also expanding out to other Royal Ravintolat sites in the near future.”
Nick Hucker, CEO of Preoday, commented, “This is the first launch of Ticketmaster Experience in Finland and we’re excited about introducing this level of convenience to diners at Royal Ravintolat’s restaurants. The variety of services on offer through Preoday at Ravintola Teatteri shows what versatility the technology has and how it can support the aims of any hospitality business. We’re looking forward to expanding the implementation of this technology further in Finland.”
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests.
Delivery can be daunting to the uninitiated, and it might be tempting to sign up with a third-party ordering aggregator that offers the service, such as UberEats, but other options could suit your business and brand better. Here we present three different ‘levels’ of delivery, starting with the most basic – and cheapest method: doing it yourself.
