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Frequently asked questions

Preoday does not charge commission. This means that restaurants and other businesses can keep their margins strong, rather than losing 12-14% in commission. Preoday is not a middle-man. We provide businesses with white-label technology that means the platform is clearly branded as yours. All customer interaction is direct with your business and you have full access to the customer data that your mobile and online ordering system gathers.

First off, customers need to know about your new service. We will help you launch it and give you best practice marketing advice on how to build momentum among your client base. We’ll keep an eye on how you’re doing and are always more than happy to give a helping hand if your marketing needs a boost. We have created a series of advice articles dedicated to helping hospitality businesses market online and mobile ordering to customers, which we hope will inspire you.

The Preoday mobile and online ordering system integrates with services from a range of partners including our delivery management partner Orderlord. Orderlord provides a system for restaurants and chains to manage deliveries, track drivers and delight customers.

Together with our partners, Preoday’s technology helps you improve customer engagement. Within the Preoday system you can set your own promotions and discounts around products as well as alert customers to the latest offers with push notifications. We also integrate with third party loyalty apps.

We are a business-to-business company. The platform uses our clients’ brands and we don’t get between them and their customers. We are technology experts and support our clients so they can focus on building their business.

We are not bound to any one market segment. We cater for the whole of the hospitality industry and beyond, and have the experience, insight and proven expertise that businesses in every sector need. Our technology will grow with our clients, however big they get.

We currently partner with Stripe, Worldpay and Moneris for payments. Through our payment processors, transactions go directly into your account. Preoday does not hold any of your transactions. Payments are securely and easily processed through the platform.

All orders are commission-free when you sign up to any of our packages, we charge a flat monthly fee.

Our solution can either operate independently or integrate with a range of EPoS, CRM, printing and loyalty systems. Preoday’s platform is flexible, our API is strong, fast and sophisticated and we work with partners to offer a complete mobile and online commerce solution.

We offer a smart gift voucher module for selling online gift vouchers. Features of the system include automatically generated e-vouchers, scheduled email delivery and personalised messages. It also supports an option for physical, printed gift vouchers.

We work with businesses of all sizes and types. You can read about our work with small restaurant chain The Shack on our blog.

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