It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection, and the technologies that support it, are flexible enough to bend to the needs of a business and its guests. 

It’s all well and good companies like us turning around and saying – there's a crisis, you need to start using our online ordering solution and offer a collection or delivery service to your customers. The reality for you is more complex

Anyone that has an Amazon account will likely be familiar with 1-Click, a fast track through the checkout process to payment with just one click of a confirmation button.

While the effects of the COVID-19 pandemic have lasted longer than many of us expected initially, the world remains confident that the virus will be beaten. Whether it fades away naturally, or a working vaccine is found, we will come out the other side of the pandemic and life will resume.  

Since lock-down, demand for online ordering has sky-rocketed.  And it’s no wonder if you look at some of the remarkable successes operators have had with it over the past few months: